faq

Contact Info

Email:  [email protected]

Phone: 817-201-9063

Mail: 2140 E Southlake Blvd, Suite L-436 Southlake, TX 76092

Shipping Rates

$0 to $10.00 = $3.50
$10.01 to $20.00 = $5.50
$20.01 to $50.00 = $7.50
$50.01 to $84.99 = $9.50
$85.00+ = FREE SHIPPING (Some exclusions apply. Promo code to be entered at checkout is FREESHIP. Free shipping is a promotion code and may not be combined with other offers.)

Shipping Policies

We generally ship USPS or UPS, depending on the size and weight of the order. All customers are notified by email when order is shipped. We strive to ship within 48 hours of receipt of order, 7 to 10 days for personalization orders. Exclusions to this is items out-of-stock, on back order or otherwise notated. For specific shipping inquiries, please contact [email protected]

Return Policy

We pride ourselves in EXCELLENT customer service. While we ask that you contact us prior to returning a product and when possible, to notify us within 7 days of receiving any defective products, our promise to you is 100% complete satisfaction! Anytime. Period.

Discount/Promo CodesOnly one discount or promotion code may be used per order. Free shipping is a promotion code and may not be combined with other offers.

Privacy Policy

Paper and Polka Dots does not sell, share, or distribute and of our customers personal information.